Level: beginner
Master the conversational vocabulary needed to describe common household technical glitches and interact with customer service hotlines. This lesson focuses on the phrases required to address connectivity issues, following a scenario where a television screen freezes (đứng hình) during a movie. You will acquire modern tech terms like tải (loading / downloading), tín hiệu (signal), tổng đài (hotline / support center), cục phát wifi (WiFi router), and learn how to follow step-by-step instructions to turn off the power button (nhấn nút nguồn tắt) and execute a full device restart (khởi động lại).
Ngân is enjoying her favorite movie when suddenly the TV freezes during the most exciting scene. Frustrated, she calls the WiFi support hotline for help. After following the staff’s simple…